Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Dorah3

Hosts, I see 2 bed Airbnbs that say they accommodate 6 people. They make no mention of sofa sleepers and have only one bed in each bedroom. Can a regular sized sofa that is NOT a sleeper count as a place for one person to sleep? Latest reply by Jennifer3640

Hi hosts,I have always had a Strict cancellation policy--since I listed in 2014. While making small updates to my listing today, I discovered that my cancellation policy was set to Flexible! I absolutely did not make this change, and no one else has acc... Latest reply by Bob297

Hello everyone! I know how much time and effort you all put into your listings, carefully choosing and maintaining the furniture and decor that you hope will delight your guests. It must be so exciting to create a space to be enjoyed by other peopl... Latest reply by Kitty-and-Creek0

Hey!We have recently started renting our ''Birdbox''. This involves lots of individual bookings.Out of 12 people we have had 2 that are asking for a price that is just impossible. My question is:If i cancel on this booking request, will it affect my stati... Latest reply by Marius231

I have had guests ask me why there is such a discrepancy between my nightly fee and the AirBnb fee? I charge a pretty reasonable one time cleaning $40 fee. But the service fee and taxes inflate a $90 nightly fee to like $165 per night fee with service ch... Latest reply by Lorna170

Hi, we are hosts and work hard to get visibility for our property. It's lakefront, yet when I go to the Airbnb icon at the top of the search on the home page (as if I'm a guest) and click on "Lakefront" one of the top listings is a nearby property that is... Latest reply by Peggy-And-Mike0

Hi! I know Airbnb was going to implement new guidelines for check-out procedures for guests. You cannot ask guests to do "unreasonable" tasks. Is there a clear list of what can and can't be expected of guests upon check-out? Was there a date for the impl... Latest reply by Huma0

Hey, I recently had two guests cancel their stay on the check-in date. Neither I nor my guests got the review notification. Even a couple of days after I'm not able to leave a review. Did Airbnb change the policy on which reservations are legible for revi... Latest reply by Inna22

once a listing is active and posted, how long until the public can find it on the site? is there any way to speed this along or any other options? thank you guys for your help. Latest reply by Sudsrung0

I’m an Airbnb Plus host. You now allow Plus hosts to add and arrange their own photos. It’s really dumb when you click a photo on my Plus listing and it goes to the spaces layout and organizes photos by spaces with no input on how I want these spaces disp... Latest reply by Fred13