Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Preto2

I've been a host of a small cottage in my backyard in LA for 7 years. I've always charged a moderate cleaning fee, $35 to $50. I'm thinking of getting rid of it. I figure I'll raise my nightly rate to make up for it but wondering if other hosts out ther... Latest reply by Lorna170

Instant booking is encouraged by Airbnb, we have used it for years but with the proviso that guests have positive reviews and agree to share the reason for their trip. These steps have helped us ward off problems. Now people can instant book if they have ... Latest reply by Gwen386

Hi dear Airbnb hosts, I saw that: "Pre-booking message requirement is no longer in Instant Book settings". I would like to point out that remove to pre-booking message in Instant Book is a wrong decision. This is very important point especially for the sh... Latest reply by Emiel1

My bookings have stopped suddenly. I haven't had an inquiry in over a month which is very unusual. I have stayed consistently booked for the past 2 years. I have a 5 star rating and no negative reviews. What is happening and how can I fix it! I have heard... Latest reply by Sudsrung0

Hey,Just booked a villa listing in Beverly hills, it's a new one , no review on the actual property.The host has reviews and comments on other listing , he's also reponding to my inquieries but with very short and not much detailed answers.https://www.air... Latest reply by Anne12167

Hello, I know on one of the other sites you can make the booking non-refundable but I don't see a real way to do that on AirBNB. I talked with customer service who said they would contact me if the guest requests a refund and that I could refuse...but as ... Latest reply by Huma0

Hi,My wife and I have a house in Scarborough and a condo in downtown Toronto. We were leasing to a tenant and with our permission to host the condo for AirBnB short term rental.However, there is a recent change in the condo management rules that it only a... Latest reply by Helen3

Apparently a 4 star rating is bad. Why do they have 1-5 if 4 is bad? Latest reply by Sharon1304

I recently had a guest instant book at my vacation home in New Jersey USA. When I messaged the guest as a courtesy follow up to thank them for booking, they proceeded to tell me that they are not the ones staying. The guest that booked is from New Jersey ... Latest reply by Sybe

Hey everyone! I'm Stephanie, an AIRBNB Photographer. Recently I started to take on airbnb photo jobs. A couple of things I've run into: -When do we actually get paid? I have yet to receive payment for one job yet and it's been almost 3 weeks.-Why are the ... Latest reply by Bella16