COVID-19 Discussions

Hello community! Many of us are feeling the burden of Airbnbs extenuating circumstances policy and at this time, there is not much more any of us can add to the conversation. So let's use this community to help us come together and share ideas. Let's keep... Latest reply by Emilie

Hello everyone, After much discussion in the Community Center, we've created this dedicated board to discuss anything related to the Coronavirus. As you will see there have already been a lot of conversations, so feel free to explore the topics before cre...

You "AirBnB" have a lot of nerve to think you can control others financials. For you to arbitrarily refund without discussing with us property owners, is outright rude, unprofessional and it's almost strong arm tactics, since we have no say in the matter.... Latest reply by Thomas977

Hi! Like most hosts, I've lost upcoming bookings for traveling guests. In the meantime of this pandemic, I'd love to open my listing up to neighbors who need a quiet private space to work from, especially now that cafes and restaurants are not an option. ... Latest reply by Sarah977

Host expectations up front, supporting narrative below. AIRBnB LOCATED IN THE US, you need to hear what we, the Hosts are expecting of you. As with all business sectors in the US, the AirBnB community of vacation rental property owners make up an essentia... Latest reply by Pete2785

Apparently, the leaders of this company think that the hosts qualms were with the policy of letting guests cancel. I’m not sure if they are pretending to be this stupid, or if they are just patronizing us at this point. WE AREN’T MAD THAT YOU ALLOWED GUES...

Dear Airbnb, Re: Extenuating Circumstances Policy Further to your email regarding the Airbnb global policy allowing all guests to cancel eligible reservations for a full refund. I can’t believe that you have taken this decision without consulting host...

As Hosts, we've already been basically bankrupt by Airbnb's changes in Cancelation Policy, which have forced all of us to lower our costs to a point that they don't even cover our monthly expenses. My question is why continue to charge us a Service Fee a...

Extremely frustrating that Airbnb took it amongst themselves to offer full refunds without consent! This is completely against the cancellation policies that hosts chose when signing up on Airbnb.We had LOCAL clients cancel & received full refunds – our G...

Hi, Due to our present COVID 19 situation, there is long wait to talk to admin, so I would like to send a message re a question I have, can I do this? Latest reply by Sandra126

Airbnb claims, like us, the hosts, they have made no money from the bookings they have refunded due to COVID-19 but this is entirely untrue. They have made huge interest off all the money they have been "holding" onto since the time the guest made the boo...

I have a lot of cancellations due to the Corona virus. Airbnb force me to pay back 100%, guest by guest.... I have to accept the airbnb rules where I loose everything....The guest loose nothing....The travel insurance company loose nothing...The Country w... Latest reply by Lucia618