COVID-19 Discussions

Hello community! Many of us are feeling the burden of Airbnbs extenuating circumstances policy and at this time, there is not much more any of us can add to the conversation. So let's use this community to help us come together and share ideas. Let's keep... Latest reply by Emilie

Hello everyone, After much discussion in the Community Center, we've created this dedicated board to discuss anything related to the Coronavirus. As you will see there have already been a lot of conversations, so feel free to explore the topics before cre...

i am under strict quarantine in spain. Hospitals are full, not enough respirators, the situation here is extremely serious now. There are fines if you are on the street if you are not buying food or medicine. My airbnb stay runs out on Tuesday. i have ca... Latest reply by Piers21

This is disheartening to say the least, without hosts airbnb has no business model, so they profit off us for the last 12 years and they can't help out hosts in a time of need? I am very, very close to taking my listings off of airbnb, on top of all this ...

Hi, @links to members what are the host suggestions for options to refund / compensate guests during this time so that we each can avoid penalty fees or damaged Super host status? I am thinking of sending my guests a letter telling them to leave their r... Latest reply by Natalie774

Hello everyone, After much discussion in the Community Center, we've created this dedicated board to discuss anything related to the Coronavirus. As you will see there have already been a lot of conversations, so feel free to explore the topics before cre...

Why exactly are we being told to bear 100% of the financial burden of this? Oh, right, because Airbnb doesn't actually care about the hosts or their financial well being. And we aren't Marriott, or United or Airbnb that will probably get bail outs from th... Latest reply by Stephanie

Hi, why do you hold up the interest of the travelers only? Distroying hosts will also destroy your reputation. Why not offer a new cancellation policy like this: - Guest can cancell for now- Guest can book later, any time when bookable- Payout: a certain...

This is awful. I just had a guest cancel today on 3/15 when they’re check in is on 3/19 and I’m getting $0? WHAT THE HELL is going on? This is awful treatment of hosts! Your platform has already been geared towards buyer rights but this is appalling. I wo... Latest reply by Mary312

Hi Fellow Hosts, and airbnb Monitor! Sending out support and empathy for what you, and we all, are going through with COVID19. With the daily cancellations we are getting, and knowing this is only the beginning, it got us to thinking of ways to make a po... Latest reply by Debby-And-Kevin0

"We’ve worked hard to find a balance between supporting your hosting business and protecting the well-being of our collective community. This is a difficult time, and millions aren’t able to make their trips or welcome their guests." What we mean is that ... Latest reply by Thomas977

Dear Greg, How insulting for you to write to me, a super host with over 1200 reviews about your decision to CHANGE my cancellation policy to 100% instant refund to guests, no questions asked. You essentially spit on your TRUST in me. Trust that I have fa... Latest reply by Thomas977