Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Franco1924

I rented my house for a week! The day after the check in I didn’t receive any email from airbnb where they normally comunicate the payout. I call airbnb and they simply told me that I should be patient, that a technical issue is happening. Now after a wee... Latest reply by Katie

We are looking for extra work! If you have an Airbnb operating remotely or don’t have the time, please feel free to contact me. Along with my general cleaning we use a electric static sprayer to disinfect, sanitize, and deodorize. Latest reply by Quincy

After a bizarre/awful customer (host) service experience from AirBnb I've been searching online to see what is going on with them. I phoned them several days ago for help with something in my listing that I couldn't figure out and, after a significant wa... Latest reply by Sarah977

I’m not sure how to review a recent guest and his friends. The guest made a reservation for 5 people. Prior to check in he asked if I had extra linen because he was bringing and extra air mattress because there were 6 people coming. I said yes but his r... Latest reply by Emilia42

I have 2 guests booked in for 2 weeks mid September. They are coming from Texas and here in New Zealand our borders are closed to anyone who is not a resident and everyone who does come in has to isolate in a government run hotel for 2 weeks. I have rel... Latest reply by Amanda660

Yet another guest who cancelled about 6 weeks ago outside of the EC policy. Their stay was supposed to be two weeks ago at one of my most expensive properties. The area is fully open for travel and they were coming from in-state. My cancellation policy... Latest reply by Huma0

Hey all,Hope all is well.Can I ask re the extenuating circumstances page.Can anybody recall if this line was always there or was it sneaked in afterwards to suit Airbnb snake moves?https://www.airbnb.ie/help/article/1320/what-if-i-need-to-cancel-because-o... Latest reply by Jen89

Hi, we have 2 ensuite rooms, but airbnb does not allow 2 different parties to book. is this true? Latest reply by Debra300

This problem has now been ongoing for a week. Every time I try and send a guest a message, I get the message that the message failed to send, tap to retry. I am able to accept and deny reservations, respond to airbnb support without issues, just not res... Latest reply by Lisa5493

Hello to everybody.Some premises:1. We are aware of everything Airbnb, and not only we host individually, is having a bad time for Covid-19;2. We have been Superhost continuously for 4 years, with a score of 4.9, and we now have some experience both of ho... Latest reply by Debra300