Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Michele2379
I called to complain about the 10,50 charge because I added a day Your rep hung up on me after I told her that in sales you have to transfer the call. Supervisors before said that they train them to do that. This rep just hung up on me after 2 hours on h...
Latest reply by
Huma0
What can I do to report a host to Airbnb as a non-Airbnb resident in the apartment? And is there any solutions for me to deal with a dirty Airbnb guest? I’m not either the host or Airbnb guest first of all.I live in 4bd/1bath shared apartment in NYC which...
Latest reply by
Ann72
I left a 3 star review for my stay recently and wrote all the reasons why I thought like that (had cockroaches, stuck wash basin and etc). The host, being unhappy about my review, messaged me saying that it is not worth to receive a 3 star review for a 1 ...
Latest reply by
Huma0
I've booked a airbnb for florida fromthe 12th of august till the 16th and i have family out in florida that says they are shutting down all airbnb's temporarily, is this true?
Latest reply by
Debra300
Hola, I have a few reviews (all positive) that are no longer relevant - they're for a property that I no longer own. Is it possible to remove them? I removed the listing and thought the reviews would disappear as well...but that did not happen. thank yo...
Latest reply by
Kevin1855
Hello I made 2 bookings last month and cancelled both within a few minutesBoth hosts had a 48 hour free cancellation policyI received full refund on one booking. On the other booking I received refund minus service fee which was 170 euro170 EURO! Could so...
Latest reply by
Laura4380
Hi all! So I recently had a guest book and she had stated she was excited to stay in our "adorable condo". Fast forward to the day of check in and before the 3pm check in time I get a message saying, " Place is terrible I wouldn't let my dog stay there". ...
Latest reply by
Ann72
My previous guests had a wild party which broke some fixtures of my home and they stole some items. I need to report this to Airbnb either within 14 days or before my next guest shows up, which is today. How do I do that when I can't get in touch with a...
Latest reply by
Nanxing0
Hi everyone a new prospect wants to visit my place before registering. She is familiar with my area. Is that something to consider. I'm new to this platform. Please advice, I will appreciate it.
Latest reply by
Huma0