Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Svetlana344
Hi Hosts, hope everyone is well. I need your advice on inquiries from Asia. In the last 3 weeks, I have received 3 inquiries from Asia, Japan or China, requesting immediate stay in 2 days. I replied back and did not hear from them again. Then the messages...
Latest reply by
Elena87
There is a software bug which has been going on since November where the cohost will get the "Reservation confirmed" email. However they cannot access the booking as it says "You do not have access to this thread" and the booking does not show up on thei...
Latest reply by
Desmond28
If two guests check in but later swap, for example, 2 girls books a stay and 2 girls check in, but later on you find out that one girl left and spent the night at her boyfriend's but the other girl brought in her boyfriend (unregistered) who spent the ni...
Latest reply by
Ian-And-Anne-Marie0
We have strict rules around ‘no parties allowed’ because our building management has strict rules on that too. However, our recent guest has gone against the rules and held parties at our place. We found this out through our building manager and we will b...
Latest reply by
Ian-And-Anne-Marie0
Is it true or i'm not getting it right that AirBnb is extending indefinitely the policy of full refund for guests who cannot travel due to Covid-19 restrictions, thereby effectively overriding the host policies in a way no other platform has done? At the...
Latest reply by
Anonymous
Has anyone here gotten non renewal letter from Cbiz regarding the insurance carrier Western World pulling out of the short term rental market? It took me 2 months and some serious teeth pulling (including calling a Cbiz exec) to finally get a new quote ...
We have made a booking at**
Initially we were planning to stay there 16 - 20 March, but due to the travel restrictions of Covid 19 we changed our reservation to 11 - 15 June. My husband was in contact with the host personally. However, I do not see any n...
Latest reply by
Helen3
Hi all, over the past few weeks, I have started getting similar reservations requests from guests asking about the noise policy. The requests are for 3-4 night stays and most if not all are from guests who live in New York. Just wondering if anyone else i...
Latest reply by
Anonymous