Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Paras45

Hi everyone , I just found out from Airbnb CS they refunded my guest fully despite the fact he wasn’t eligible for this refund my policy is strict policy . Apparently anyone from China could cancel to avoid spreading Covid back in March free of charge whi... Latest reply by Gordon0

Hi, ich erhalte mittlerweile fast täglich dubiose Buchungsanfragen die immer gleich aussehen: 1. Der Gast schreibt zwei Sätze wie gemütlich meine Wohnung aussieht2. Dann meint er, er hätte noch ein paar Fragen3. Er gibt mir seine Nummer (Ee' igHt ñn/i nE ... Latest reply by Uwe25

I feel we are still getting mixed messages and little guidance as far the extenuating circumstance policy for June cancellations. This is the text of an email I received from Airbnb: Travel continues to be disrupted by COVID-19, and you have 3 reservatio... Latest reply by Melodie-And-John0

We are looking for an Airbnb host in or around Worcester, Worcestershire who can take two COVID first responders staying at our Airbnb from 23rd May. We are charging £450 for our 2 bedroom property per calendar month, but our son is unexpectedly returning... Latest reply by Helen3

Hello,My name is Yarila and I am the owner of Yary’s Cleaning Service in Tampa, FL. I have years of experience with residential and commercial properties and have worked with other Airbnb’s. If you are looking for a cleaning service I would be more than h...

Good Morning All Hope you and yours are safe and well.. For hosts with a strict cancellation policy.. Scenario 1: cancelled by guest or Airbnb: 12.5% of booking - cleaning fee... Cancellation over 7 days before due check in date Scenario 2: cancelled by... Latest reply by Corey100

Airbnb have for some time allowed hosts like us to cancel bookings for the season without penalty (i.e. without incurring financial penalties or losing Superhost status) as long as we do it before 15 May. We have been closed since March and have cancelle... Latest reply by William1280

Im encountering an odd bug. I created a new listing under a new profile about four days ago. Whenever I make any changes to the availability, pricing or listing details the listing completely disappears from Airbnb for several hours. When you try to go... Latest reply by Gigi-And-Kevin0

HelloI would like to know if an automated review saying that the host has cancelled also affects the average rating? ie is it giving like a one star review? and is it given when the hosts cancels the booking or after the supposed trip? With Covid I might ... Latest reply by Gordon0

Airbnb's fee refund policy is too complicated for guests. Too often I as a host give a full refund for a cancellation but then shortly after guests find out they didn't get a full refund because their Airbnb fee was not refunded. Why doesn't Airbnb just... Latest reply by Jessica-and-Henry0