Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula and @Rebecca and we are thrilled to have you join us. Let's kickstart this... Latest reply by Paula

Hello everyone, I’m looking for some advice/insight because I have unique situations. According to Airbnb my listing was suspended because the Safety section of the Community Standards may not have been followed. My listing is a guest suit in my home tha... Latest reply by Mike2524

Hello, Due to my careless, I didn't read the description very well. There is no elevator for the apartment and it definitely not possible to climb to 6th floor for who needs a knee medical treatment. The reservation is originally for 8 nights and not refu... Latest reply by Sybe

Hello, I am new to hosting and found myself in an unfortunate situation that I would love experienced host's advice on. A guest booked our place for 6 nights, two months in advance. We have a strict cancellation policy. 12 hours before check-in, we rece... Latest reply by Dora486

Hello - my Host asked me to cancel my reservation. They said “can you please cancel this booking as I have already got a housemate feel free to rebook again in future if I readvertise” - I said they should cancel and not violate Airbnbs policy for guests ... Latest reply by Quincy

Hi, I'm rounding the corner on my first year of hosting and have generally had a positive experience. I've had almost no problems with anyone. I just had a booking for a weekend though, one of my guests smoked marijuana in one of the bedrooms. There i... Latest reply by Alan1159

had a terrible experience recently with a host where the bed wasn't even functional. it was so bad we left a night early because of how much pain we were in. we kindly contacted the host directly to see if we can resolve this / anything that can be done a... Latest reply by Anonymous

Do we have to accept a request for a stay with a service dog if we dont' accept pets.? Latest reply by Anonymous

During my month long stay at an Airbnb last month, I accidentally dropped iron on the sofa which left an inch long mark on the sofa. I informed the Host about this and offered to compensate for that. Now the host sent me a request for $600 saying that she... Latest reply by Hello6

Has anyone else encounter problems with the Airbnb mobile app notification? The app did not notify me of a recent booking and messages from a guest. To my bad surprise, this morning I found out that the reservation has been cancelled automatically because... Latest reply by Oomesh-Kumarsingh0

I had a women request a last minute booking for 1 night. She said she had a service dog and they were both exhausted. The request came in around 6:20 pm. She said she could be here by 7:30 p.m. I told her that she could come and I would be ready. She was... Latest reply by Gwen386