Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Don6294

I've received 5-star reviews from all guests this summer except two who had their reviews removed by Airbnb (threats/going against Airbnb review rules). Do the reviews that were removed count towards Super Host status? I don't understand why receiving ... Latest reply by Cherie71

The worse nightmare ever for hosts!!!from 97% occupancy to ZERO!! Nothing Latest reply by Jodi372

If you accepted the new Terms of Service recently, then you agreed to pay guests' relocation costs in the case of a "travel issue". https://www.airbnb.com/help/article/2868/rebooking-and-refund-policy#:~:text=4.2%20If%20you%20are%20a,to%20the%20amount%20... Latest reply by Jane3748

Hello !my name is Mehdi , and I am happy to be a part of this community, and to exchange knowledges with all the hosts ! Latest reply by Mehdi197

How would I find hosts in my area who are also needing cleaning services? Thank you !! Latest reply by Sudsrung0

A Host recently published an article in Insider where she made side-by-side comparisons between Airbnb and Vrbo. Ultimately, she gives her thumbs up to Airbnb. Do you have any experience using more than one platform? How do they compare? In your experien... Latest reply by Wendy117

Airbnb has canceled 5 of my reservations for today, including clients who were already staying for no reason.I have contacted the airbnb phone line, but they do not know why it happens, since my account does not have any problem, no investigation, or any ... Latest reply by Larisa108

Hi All,I’m new to hosting- planning to set up for Dec- Feb this year with our home in Napier NZ. Are there any hosts or super hosts in NZ I can have a chat with? cheers Roger Latest reply by Sudsrung0

I had a guest come for a weddingShe arrived Friday night, all was good, we had solid communication which is quite important to meShe sent me a request on Saturday asking if we had a wifi charger or if we could move our router, the latter of which was most... Latest reply by Huma0

Hi fellow hosts I've just had the most appalling unprofessional customer service from an Airbnb customer service representative called Kurt. I called the Super Host help service at 10.01pm to talk about a guest who has turned out to be quite a nightmare.... Latest reply by Huma0