Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Ignacio464

Is it just me or are guidebooks acting like crazy lately? I've invested lot of time in providing lot od useful info through guidebooks for my listings, but checking them now only few places are shown. Like 5 out of +70. Please fix this asap! Latest reply by Jenny

I've been waiting on the phone to talk with Airbnb customer service for the past 41 minutes. . . Is this the new normal? Latest reply by Summit-View0

I got this message with an ‘awaiting verification’ pending request, “…having issues with the authentication Airbnb app. I’ve tried booking your place twice but the app cannot access my camera. I’m going to try again, hopefully we don’t miss out on staying... Latest reply by Louise1073

I have "Instant Book" turned on. My requirements are: ID VerificationRecommended by another hostProfile PictureAlso, in my pre-booking message, I ask that the guest provide a reason for the visit, e.g., Yosemite, family visit, etc. If they don't meet my r... Latest reply by Louise1073

Hi everyoneI had a simple mistake of mistyping an in accurate occupancy tax rate to be added for guest to pay. I attempted many times to edit to correct this mistake, but I keep receiving an error message when I click save. I called Airbnb and they were n... Latest reply by Mae476

Hi there,Hoping for some advice. I offer two rooms as part of my Airbnb listing - a double and a single, and as a result, I can accommodate up to three people. Normally ahead of two or more guests arriving, I will send them the following message. Unless t... Latest reply by Andrea4731

Hello, Has anybody ever experienced problems with airbnb not publicly posting guests reviews? I have had at least 4 reviews in the last month and none of them are being posted. I have reached out to airbnb but they have not been a lot of help. I was trans... Latest reply by Deann216

This is the first time posting on here. There are two stories happened for this stay. What happened here, is the most terrible thing that I ever met in the last couple of years. I booked a apartment on Airbnb for two weeks, from 03/16-03/31, during the s... Latest reply by Penghua0

We were just canceled on by a superhost inside of 24 hours to arrival, hours before taking a 12 hour flight 4000 miles over the ocean to land on an island location. We had had this reservation for 10 months. We ended up paying $2500!!! more to mad scramb... Latest reply by Mike-And-Jane0

Morning!We are new hosts and I’d appreciate feedback from experienced hosts on how to review our first (mildly) challenging guest. We did receive notice that she has already written a review for us. We are currently 3/3 5 stars. -Guest booked one night wi... Latest reply by Suzanna43