Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Elisa

Guest never checked-in. What should I do? Latest reply by Alex7970

Hi everyone, I am really upset and really don't know what to do anymore. I have an issue with a reservation from 2-8 January. On the 2nd of January I received this message from the guest: We ended up checking out. The keys have been left in the lockbox.... Latest reply by Lorna170

Hello Hosts! Called support to ask they call guest to see if reservation could be resuscitated or cancel guest for not following house rules. Was told it was escalated and I would receive a call in 15-20 minutes, that was two days ago. Received no respon... Latest reply by Emiel1

I had an issue ~ COVID related ~ where we made reservations & the reason for the reservations were cancelled. We knew the event would be rescheduled, so the host agreed to hold onto the money (I thought I was being nice) until we could reschedule. I lit... Latest reply by Candice191

Hi Myself and my sister have set up a new listing on Air B n B. It was due to go live today. For some reason, my sister's account has been locked out for 'security reasons'. I can still view / edit the listing, but I cannot launch it to go live. Is there ... Latest reply by Luke506

I'm looking to edit an existing review that was left which outlined some of the negative things at a location we stayed, since we left the review first after notifying the host of the issues where she tried to bribe us to not put anything negative (and in... Latest reply by Sarah977

I think Air Bnb should consider other incentives/ benefits for superhost. For example if you are a superhost for a year you should receive 1 air bnb stock. Or we should have the option to just sign up and have a percentage of our income go into an investm... Latest reply by Helen3

Hi, I'm desperate, can anyone please help? I booked and paid for accommodation and arrived at my holiday desternation(Ibague). I messaged the host(who wasn't really the host) and I was informed that the property was unavailable but he would look into othe... Latest reply by Lee4089

"Airbnb is taking steps to tackle discrimination from hosts on its platform with a new update for guests who are residents of Oregon. Unfortunately, it seems like people in other states, and around the world, will just have to keep on fighting to be treat... Latest reply by Jennifer2682

57 stays, 50 reviews, 100% communication, and NO cancellations by me in 1 year --and I lost my Superhost status because of one guest who after staying was vendictive and falsified so many things!!!Why in the world would you, AIRBNB, punish me especially ... Latest reply by Ursula31