What Hosts are saying

    Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Rene3123
    Can i deny an instant booking How do I refund a booking that canceled? Must they cancel by a certain time before check-in to be entitled to a refund When do I see deposits with instant booking? At same time or upon check-in? Or some other time? Latest reply by Helen3
    Hey All, How do you handle bad experiences while staying at fellow AirBnB host' accomodations? If we're being honest, AirBnB's customer service has certainly changed in the last few years and it leaves us in an awkward gap. I'm half way through a 4 night ... Latest reply by John5097
    Have any other hosts had an issue where your dashboard rating is appearing differently than the public rating? We've been working our way back from a lower rating due to a not-so-great guest towards super host, and were excited to hit 4.8 stars after our ... Latest reply by Emilia42
    My partner setup an airbnb account which immediately get closed and get an email that everything is ok this is just a usual account verification process. Ask documents etc which was sent in 24 hours and nobody get back to him for almost 1 months now. Sent...
    What is considered wear and tear for the purposes of being reimbursed for damages and requiring deep cleaning at your property? I had a guest who broke my door away from the hinges, broke the door stopper at the bottom of the door, let their kids urinate ... Latest reply by Brian2036
    Hi there, I am currently a host of only one small Airbnb property (it's a granny flat) of which I have minimum stay requirements. I am considering hiring a cleaner/manager for the property as I would like to not always be tied down to cleaning days etc. I...