Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alejandro2108

How many of you prefer to use virtual managers for your Airbnb. We have just launched our new company and would love to hear your opinions about hiring remote managers for your listing.

Besides not working right, the wifi test tool sports an additional flaw - it makes your IP address public. This is clearly stated just below the “Start test” in the Airbnb app. The tool is actually administered by M-Lab, whose privacy policy is available ... Latest reply by Mike-And-Jane0

The new(ish) feature for Exercise Equipment is restricted to a few gym items (treadmill, elliptical, free weights, bike and yoga mat) but it would be fabulous to have additional fields to share other equipment like lawn games, tennis racquets, volleyball ...

I just set up our listing and selected the option to require guests to have positive reviews in order to book. Now I have a friend of a friend with a brand new airbnb account, and thus no reviews, who can't even see our listing (though it is visible to me... Latest reply by Sarah977

Help. I was just charged $955.11 on my checking account from AIRBNB. I have no dealings with them at all. Latest reply by M199

Hi,We recently rented a property with water from a private source, which means that the water was brown. The house owner advised us that it is good for cooking, but not so good for drinking. The water was consistently brown.The question is if she is suppo... Latest reply by M199

It's rare, but it happens. It happened to us this last weekend -- a guest who did not follow our house instructions -- left trash strewn about our home, dishes, everything looked like a trashed hotel room. On top of that, they broke several pieces of ou... Latest reply by Sarah977

I just accepted a booking, and upon further (more careful) reading, the guests want to cancel because they worry it won't be a good fit for their pet. I have never had to accept a cancellation before. Will it count against me? Will they need to pay ... Latest reply by Colleen253

Hi there, I'm new to Airbnb and I am committed to the enhanced cleaning protocol and I thought I had said 'yes' to the question, plus I've read all the resources on it, yet it's not showing up on my listing?? Not sure what I'm doing wrong. Thanks for any ...

I am looking to hire 1 Superhosts to manage my property in Reston Town Center. It is a townhouse with three bedroom, 2.5 bathrooms and one car garage. It is close to new metro and walk distance to all major office of technology companies including Google,... Latest reply by Teri