Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Chris23527

Hi The night before her arrival date, my guest let me know that she wasn’t able to come to stay (for honest reasons). I sent an email offering other dates but it remains unread. Airbnb are now asking me to review that guest! Can someone tell me what t... Latest reply by Kathy1088

I had a booking request from a potential guest with 0 reviews. His request contained no information. Now, with Airbnb, there is no info about guests...no photos, no name, etc. it’s all blind. I have to go solely on the communication exchange. I asked the ... Latest reply by Helen427

Hi Hosts, I have to leave my first negative review and I am not feeling bad about it but the guest is most certainly not entitled to do the same and I want to try to prevent it. My review will be simple and true: "Substances were smoked in the apartment i... Latest reply by Ryan2352

 Hi guys, we booked our accomodation in Sunshine Coast, QLD Australia. When we reached the property it has got multiple spiders in the property at all locations. Kitchen, lounge and bed room had 3 spiders. We called the host and he advised if you don’t li... Latest reply by Brian2036

Hi all - A few weeks ago we had a guest damage a plumbing fixture, causing a plumbing emergency on a weekend (water running continuously for over 24 hours...in California...during a severe drought. They also caused other damages. The guest described this... Latest reply by Casey267

Is anyone else frustrated with the new platform and the three step process to find your upcoming reservations? Latest reply by Emiel1

I @Joanna570 have just been advised that I am now a superhost, but the badge doesn’t show on my profile photo if someone searches my listing. The word ‘superhost’ doesn’t appear on the main photo in the search listing either. Latest reply by Joanna570

Can anyone tell me what the little black flag means at the end of a guests message, this this something i should be concerned about? Latest reply by Emiel1

Hey hosts, how has hosting refugees differed from hosting other guests? Please share lessons learned, what you wish someone told you. Thanks! Latest reply by Marg11

What should I do? Latest reply by Colleen253