Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Lahniti0

Hi, I have been a AirBNB host for 5 years, have 4 properties and am currently a SuperHost.The email from AirBNB was from a Barry and he sent it to me moments before his weekend started and asked to call me in 4 days time.I have had returning guests reach ... Latest reply by Barry346

Have you handled the situation when a guest about to arrive contacts you, he tells you that he has to move the dates of his trip by "X" circumstance, you make the modification to the reservation to later dates, and once the reservation cancels you. Leavi... Latest reply by Lisa723

After seven years using Airbnb as host and guest, and thousands upon thousands of dollars spent in fees alone, I cannot even get a ** phone call from a case manager assigned to my "urgent and escalated safety case." After FOUR DAYS. Every time I write o... Latest reply by Emiel1

I'm writing this is as a PSA to hosts after experiencing several recent incidents with regards to guest cancellations. Since the start of the pandemic, Airbnb has gone to lengths to portray themselves as being very pro-hosts through new initiatives and pr... Latest reply by Dave52

Last month we were in Puerto Rico and booked a stay at an Airbnb that was run by a management company. There were no reviews for the place yet, but you have to start somewhere when you become a new host and we remember what it was like to get your first ... Latest reply by Emiel1

Hello everyone! I am an experience host with 130+ reviews.I made my report to Airbnb support about some strange deductions from my account around a week ago and they are still silent! Is it normal? How does usually it takes for the answer? Latest reply by Emiel1

If I choose no, does that mean that the guest will no longer be able to see/book our listings? Or does that info just disappear into the ether? Latest reply by M199

Hello, trying to cancel a trip but not seeing my trip on the website so unable to cancel, i have a conformation number but nothing on the site and no email, just a text, no luck finding a phone number that helps, thank you for your time. Latest reply by M199

The guest I have in are not sticking to the rules. They are also working on site if I had known this I wouldn't of took the reservation...I have contacted BnB who was fine until I was referred to someone else it's been 2 days and no response from BnB My g... Latest reply by Jerrold3

So disappointed with Airbnb host support for a number of reasons. 1 . $3500 damages caused by third party ( illegal) guests, only $1300 compensation after months of haggling.2. Gust took a 3 month booking at half price only to leave after 3 weeks. Paymen... Latest reply by Pherl0