Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Annick831

I have a 5 day advance notice to cancel w/o penalty. He called 6pm of date to say he cannot make it. I was paid minus cleaning fee. What would do? Latest reply by M199

I have been on Airbnb for over 6 years yet without a bad review that they’re claiming I have had they have deleted me. I then appealed and they have still maintained this. I am also a superhost so even more bizarre. Can anyone assist? Latest reply by Gayle32

Hello All, I've noticed something "new-ish" recently, which has been an increase in cancellations just before my moderate cancellation policy kicks in. The individuals who cancel do so without any explanation. My hypothesis is an uptick either in p... Latest reply by Branka-and-Silvia0

When guest leaves a review, I receive an email like this When I click on visit profile, I come to this page There is absolutely no easy way to see the actual stars from this page that I could find. I need to press at least 10 different buttons and cannot ... Latest reply by Branka-and-Silvia0

I am new to hosting and I had a request from someone who immediately asked the name of our house, i thought this was an odd question. Also they have no reviews and have just joined, also no photo, should I be worried? Latest reply by Alicia340

I would love to partner with a great Host who wants to provide their guests with the ultimate level of hospitality! I visited Raymond,MS and had a wonderful stay a a quaint little Airbnb… with a cute little box of baked goodies for and lots of other sna... Latest reply by Quincy

Booked an apartment in April with Homeabout in centre of Madrid for a week. The owner confirmed the booking and I paid. This is the first time my family can be reunited due to covid. This week the owner has cancelled my reservation stating the apartment w... Latest reply by Taheerah0

Hi all I am trying to find out about my super host statistics and how they calculate them. No one has called back now after 2 long phone calls, has anyone else hear issues. Please let me know thanks in advance Latest reply by Emilia42

At the very early stage of Covid, when only China was in lockdown and only a few cases in the U.S., I had two guests who wanted to cancel. Both their countries and my country were not at all affected, so of course Airbnb denied their requests for a full r... Latest reply by Mike-And-Jane0

We recently had a booking for 3 individuals but what we saw on our front porch cameras on day 1 around midnight was 17 additional people mostly teenagers and adults entering the home with backpacks, blankets, and pillows. There was some making out on the ... Latest reply by Tiffany-and-Tyler0