Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Putu-and-Natsu0

We had a guest who raised several issues after they had left, had a full refund.We left a review for the guest who booked the stay roughly along the line of "XYZ raised issues after their stay, had a full refund, a mistake with instant booking, more sui... Latest reply by Sarah977

Hello, We are new to renting our home on AirBnB and have have been successfully filling up since day 1 which is great. Recently we had a booking that seems legitimate but also has some red flags we are seeing and wanted to reach out to the airbnb communit... Latest reply by Rebecca1458

Hey, I notice a few things have changed over the past week that I have been absent. The visible ones seem to be a sort of re-invention of the wheel (a bit of avatar colour changing, Font size and slight layout change, but, I have just noticed a serious om... Latest reply by Robin4

Due to a Covid Lockdown, our customer wants to transfer their stay to a later date - how is this done?We are happy to do this, but I want to change the dates ASAP as we might be able to get an Essential Worker stay with us this weekend rather than have th... Latest reply by Ricardo85

The Price Calculator is a well hidden feature inside the calender. It shows you (the host) in detail what guests have to pay for a selected time period, and also what you will be earning. But using it today I noticed a glitch:It does not add VAT to the Gu... Latest reply by Branka-and-Silvia0

True confession time. I was a potentially bad guest LOL. I am so stressed about this as I know the reputation that hosts have as guests. We booked a place for a weekend getaway a few hours from where we live. When we got there I discovered that my foundat... Latest reply by Helen427

Once in a while a discussion pops up when a traveler with multiple 5 star reviews does not act like one. This summer I have to make lots of short trips to a nearby state. I am really busy at work and with hosting this summer. This is how I found myself be... Latest reply by Emilia42

Can I get advice on navigating Airbnb support? We are new to hosting, we joined in March for April 1 bookings. Since that date we have had Airbnb cancel a reservation at midnight of a new checkin. They said it was rare but was our second booking. We had s... Latest reply by Douglas353

Hi everyone ,This my first experience with a guest choosing to cancel under our strict cancelation policy. They booked back on April 1, 2021 for 14 nights (Aug 13- Aug 27) which is our peek season. In fact as a summer residence it is vacant all winter. So... Latest reply by Colleen253

We are hosts and were just falsely accused of stealing their medical marijuana. Any advice on how to handle this? Latest reply by Helen3