Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Don6294

Hi fellow hosts, I just wanted to pick your brains on the following. I host my villa in Bali while I am away. I use the strict cancellation policy. I was expecting a Chinese guest in 2 days time. This morning they told me they were cancelling because the... Latest reply by Rienks0

I would like to connect with hosts in the Amador County to help each other and share resources as cleaning, repairs, etc I have a cabin up in Volcano, and I'm having troubles finding reliable cleaning service, and help when I need it, so I would like to c...

Hi all, just wondering what everyone’s reactions are to helping with the vaccine effort through Airbnb? There was the recent memo. All for vaccination effort. My thought would be I hope it helps the locals in these health deserts and doesn’t create a trav... Latest reply by Tueykay0

Some guests recently stole from one of our properties. This is not a matter of opinion, AirBnB actually paid us a settlement for the stolen items. She and her husband then had the nerve to yell at us about damaging their reputation online saying that "rep... Latest reply by Pamela828

Does anyone know how to file a formal complaint about the AirBnB business and how to get in touch with management urgently? I've tried calling, but the people on the line can't be understood. I have been charged by AirBnB twice now but the reservation has... Latest reply by Anna9824

Hello I recently had a guest stay for 2 nights of a 3 night booking, but due to a COVID lockdown they had to cancel the final night (which I refunded of course). The thing is, they sent through a cancellation but it was for the entire 3 nights, which mean...

Hi there- I’ll preface this by saying I’m relatively new to listing my home on Airbnb. I started adding it in as an extra income after losing my job back in December and the past few experiences have been great up until this one.However last night I was m... Latest reply by Hillary79

IF host or guest cancel shortly prior to arrival both parties can leave a review.. How can one review a listing, its cleanliness and if its accurate if they have never been at the iisting during the reserved period! yet airbnb ask people review and tell t... Latest reply by Sarah977

When I get a reservation request it would be very useful to know what country the person is registered in.......I am saying this from a COVID point of view only and in no way being specific of what nationalities I want to host, all are welcome. The bottom... Latest reply by Sarah977

To Myra, Airbnb Support.Thank you for contacting me. I had a horrible experience yesterday Myra. I carelessly agreed to a request to book from a couple from South Africa. They asked for a quick response. They messaged around 8.30p.m. and I responded w... Latest reply by John5097