Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Umberto441

Hi, I had a guest who dropped a bad review because she did not read the house rules, and she complaint about the house rules after she booked. I cannot write a comment on her review, how can I write a response to her review? Thxx Latest reply by Beth80

I need help to figure out how to change my experience times and dates. Thank you.

Hi hosts I desperately need help ! I'm a super host with 71 reviews. I received an SMS last December that someone attempted to access my gmail account. I didn't pay much attention to it but a few weeks later I found the gmail account got deleted and unab... Latest reply by Helen427

Hello, I currently Airbnb our vacation home located i Lake placid NY. I know that it is not new to have certain policies or rental regulations regarding Short term rentals such as Airbnb and Homeaway, etc. I wanted to get input on anyone who had an Airbnb... Latest reply by Susan-And-Glen1

Pls help me to login airbnb account

Airbnb is deterring hosts who replace locks when keys are stolen by refusing to pay for the replacements. I showed them a receipt after replacing the lock Cynthia stole and they refunded her after she stayed for several weeks (without making her pay for ... Latest reply by Maia29

Hi Airbnb Community. I am still new to hosting and need your help. I have a guest who reserved 36 days to begin 2/21/20. I have my reservation set at Long Term. She now states she needs to cancel due to her school program changing to not start until A... Latest reply by Colleen253

Does anyone know if AIRBNB is going to start collecting for Los Angeles County soon or is in the works? It appears as though they are collecting tax for the City, but not the county. My understanding is that VRBO submits for County and City, but is Air...

The heating system in my home isn't keeping up with the sub zero temps. I reached out to my upcoming guest and let them know and they decided to make other accomodations. . . . I have a strict cancellation policy but i am trying to refund them the full a... Latest reply by Sarah977

I had a booking for Lyse for 2 nights 3rd to the 5th February. When they knocked on my door it wasn't Lyse. It was a man and he said he was her husband. And that he came instead. I felt very uncomfortable. As I live on my own and had confirmed the booki... Latest reply by Sarah977