'Base Night Price' Adjustment // Not Reflected in Calendar

Francesco602
Level 10
Naples, Italy

'Base Night Price' Adjustment // Not Reflected in Calendar

Hey everyone, 

 

as the title mentions, I am experiencing some issues with my pricing strategy. I have recently revised my seasonal prices with the creation of specific monthly based rules. However, each time I try to change the 'base night price' from the right sidebar, the changes are not reflected in my calendar

 

Initially, I thought it was a problem connected to the new rules that I have created, but even disabling this doesn't really solve the issue.

 

It's just like all my days in my calendar are 'stuck' with an old price (perhaps entered manually) and the system refuses to relink the days with the new base price that I want to set.

 

Suggestions? 

 

I have contacted Airbnb a billion times, but the agents have clearly no clue. I also notice that many of them are very much uninformed when it comes to discounts, rule sets and so on. 

33 Replies 33
Ivan2788
Level 2
Lomas de Zamora, Argentina

I guess that's what happened to me, I changed some day's prices and now it's not possible to apply the base price to those days. Isn't there any way to reset that so that the base price affects the whole calendar?

 

@Ivan2788 there isn't a way to revert back / reset those dates to a 'global pricing feature'. This is a clear flaw in Airbnb's design and I can't believe this isn't clearly stated in the UI when performing a manual change. 

However, I also believe that the behavior is not fully functional for a series of reasons:

If you manually modify the price for a random Friday (i.e, 100$) and then turn ON the 'weekend pricing' feature (i.e, 120$), it automatically 'overrides' your manual input by adjusting Friday's price to 120$. This, unfortunately, does not seem to be the case for weekdays. In fact, if you manually set a weekday to 100$ and then perform a 'global base night' adjustment, the weekday will remain stuck on 100$ forever.
The above clearly indicates a flaw in the design, as there's indeed a 'tool' to override manual changes (Weekend Price feature or Smart Prices) but that's not extended to the whole calendar.

The general rule is: 

"When you manually input a base night price for a weekday or a range of weekdays, it won't be possible to revert automatic price adjustments to the affected dates unless you decide to use Smart Prices"

The 'reasoning' behind Airbnb is: if a host input a specific price for that day (i.e., New Year's Even being priced 3x times more than usual) that's because they want that price to be baked in "forever", regardless of other factors that may change over time. I believe the feature is designed specifically for case scenarios in which the host wants fixed prices at all costs under specific circumstances (events, specific holidays and so on). 

 

While Airbnb never states that clearly, I was able to infer the above just with trial and error - however my calendar is also experiencing a behavior that's unusual in light of the fact that: 

"Despite not having manually modified the price for any dates, my prices are only reflected in weekends". 

@Francesco602 @Ivan2788 

 

Another Host was able to "fix" some issues related to Rule Sets (not the same as your situation) by the typical "reset" that Airbnb suggests all the time. Might be worth a try?

 

1. Logoff Airbnb on ALL devices (phone, tablet, desktop)

2. Log back in on one device only using your EMAIL not your phone number

 

They also suggest clearing your cache, but I hate doing that as it deletes all my bookmarks. 

I am not sure @Joan2709 . 

I have tried pretty much everything at this point 😅.

I still have an open case with Airbnb (it's been 40 days) and we're discussing together potential solutions while the engineers are investigating on the issue. 

Let's see how the situation evolves. 

I have video recorded the issue affecting my calendar: 

https://streamable.com/qtsyjv