Can't add RFC number to my Airbnb account

[Jamie994]

I recently got my RFC number in Mexico and am trying to add it to my Airbnb profile as a host. The actual Mexico Tax page in my account doesn't load and I get a 404 error. I have reported this to Airbnb but I'm wondering if anyone else is experiencing this? I really need to get the RFC added before my next payout so I pay the appropriate taxes. 

[Rebecca]

Hey there @Hnc7, 

Are you getting the same 404 error? Please let me know also, if you have tried a different browser and cleared your cookies from your browsers too. 

Rebecca

[Hnc7]

@Rebecca It's not a 404-error message. It is the same message Wendy is receiving. 

[Rebecca]

Hi @Hnc7, 

Thank you for clarifying. Have you reached out to Airbnb Support? 

[Raffi20]

Hello @Wendy1607 , i am having the exact same issue , have you had any luck resolving it. I have talked to several reps and they are clueless. Appreciate any help , thanks Raffi