Thank you to all the super hosts out there. I have only just recently began listing my apartment in the city of Toronto.
Due to my address, being incorrectly recorded, my listing was set as not approved. My address was updated after about 10 calls to get the staff to update it to the address that the city sent me.
it continues to show license pending. I have been told now by four agents that it was upgraded to urgent, and then they give me a range from anywhere from three hours to 24 hours, and the most recent call the agent said he had no idea of what time I would get a reply at.
I absolutely understand that everyone here is trying to do their best, but I am absolutely shocked.
repeatedly, my tickets are closed, I have to re-explain to another agent, the exact same problem. Does anyone have recommendations or similar experiences?
what would you recommend I do? It is such a helpless, feeling just being redirected around and told that there’s empathy for me, but not a solution.
I love being a member of the Airbnb community. In just two months, I’ve been able to host nearly 30 people. I’ve had guests from Ukraine, but I’ve moved to Canada to escape the war, and I have had an extremely enjoyable experience.
I would rave, and want to rave, to others about how amazing Airbnb is! But this experience is so soured my impression.
![6924186B-97B6-4EDB-8F6C-19D11EAF0ABD.jpeg 6924186B-97B6-4EDB-8F6C-19D11EAF0ABD.jpeg](https://community.withairbnb.com/t5/image/serverpage/image-id/93371i8546A386EAA865E7/image-size/medium/is-moderation-mode/true?v=v2&px=400)
![3A5EB7D1-E860-4D16-817B-D665E22DFCD3.jpeg 3A5EB7D1-E860-4D16-817B-D665E22DFCD3.jpeg](https://community.withairbnb.com/t5/image/serverpage/image-id/93372iA7A2A3EB1C4AB8C9/image-size/medium/is-moderation-mode/true?v=v2&px=400)