Hello Airbnb Community, I am reaching out here because I have been trying for weeks to solve an issue with Airbnb support center about a payment I am owed for my current guest who is being hosted at my apartment. I am a super host and have been receiving 3-4 guests monthly in my apartment, I have never had any issues with receiving payments until now.
The payment was sent on May 22 with a notice that I would receive it in up to 7 business days, but now it will have been 9 business days - and I have reached out to Airbnb and my bank several times , airbnb claiming to have successfully sent out the payment and my bank repeating that the payment has not been identified, regardless if the receipt Airbnb sent me. There have been no changes in my bank account during this time- no one seems to know what the issue is and I’m worried if I don’t bring attention to this urgently it may not be resolved for weeks or even months. Has anyone had an issue like this?
