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Standard operating procedures to address complaints

‎03-12-2024 06:27 PM
Rosanna298
Level 1
Winnipeg, Canada
‎03-12-2024 06:27 PM

Standard operating procedures to address complaints

Does Airbnb provide operating procedures to address short term rental complaints 

 

thank you 

‎03-12-2024 06:27 PM
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‎04-12-2024 10:16 AM
Emilie
Community Manager
Community Manager
London, United Kingdom
‎04-12-2024 10:16 AM

Hi @Rosanna298, 

 

Could you tell us a bit more about what kind of complaints you're thinking about?

 

If you have one or several specific scenarios in mind, it would be great to know more about them so other hosts can advise you more easily. 🙂

 

Thanks,

Emilie

-----

 

Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

‎04-12-2024 10:16 AM
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