Submit button is Grayed out on W9 form

[Judith981]

I'm trying to submit the w9 Form, but there is no place that I see any.Errors and why the submit button is grey out. Has anyone solved for this yet? 

[Joan2709]

@Judith981 

Is this in connection with your account verfication and/or payments?  Can you post a screen shot of what you are referring to?

[Judith981]

 

[Joan2709]

@Judith981 

I suggest you try on a desktop/laptop computer instead of the App. It's possible it will not accept it from the App due to security protocols. 

If it doesn't work on the desktop/laptop, you'll have to contact Airbnb for assistance.