Unwanted Promotion Question

[Dahl32]

I had a guest book for one night on July 7.  He was given a 10% promotion discount on the price breakdown.  I did not issue the promotion.  How can I prevent this from happening on future bookings.

[Emiel1 · Accepted solution]

@Dahl32 

Discounts provided are issued by the host, not by Airbnb.

Check your listings for discounts you have active.

For example:

I looked at one of your listingS and noticed you offer the choice for '10% discount when choosing non-refundable cancellation policy" to guests.

[Dahl32]

Thanks. I must have inadvertently activated that. First time its ever occurred.  Best Regards.

Dahl

[Sarah977]

@Dahl32  Not necessarily. Hosts sometimes find their settings mysteriously change on their own. It's important to check your settings every few days to make sure that hasn't happened.