Help with your business

I have a guest that booked 02/2024 and when doing so, booked for 2 adults.The guest brought in an additional 4 guests (for a total of 6) to host what is basically an overnight slumber party. Our house only sleeps 4 people in 2 queen beds, so they brought ... Latest reply by Lorna170

I had a guest that was using our washing machine from 4pm to midnight, she messaged me after the house was already flooded at around 1am. She said that there was f27 code, but she thought it was 27mins left which I think is a stupid excuse because after 2... Latest reply by Drew-and-Ryl0

Almost two months ago a guest smoked all over my apartment leaving ashes and residue. I submitted all the evidence to AirCover the same day the guest checked out just as I have before, but this time around they said it was not covered. They closed the cas... Latest reply by Paula

Hello Host community, does anyone have a copy of the host damage protection terms which were active for May of 2022. I can't seem to find anything, only the updated ones! Thank you kindly, Christina

I just hit four months since a first-time Airbnb guest ruined my condo by leaving a pot burning on the stove for a full day. The guest admitted to doing it, and there were witnesses, so there's no question there. Thank god there wan't a fire. Long story... Latest reply by Josh2083

I am in a horrible predicament. I have 7 bank account on my account and I did not know that resolutions and adjustments got filtered through the default bank account. My account has a negative of $2,000 and the broken window which Airbnb quickly refunded ... Latest reply by Breck-Bear-Property-Management0

Hi everyone. tl:dr a guest complained with airbnb right after check-in and got a full refund even though his claims about violations are contradictory and lack substance. The reservation was for 37 days and my booking policy is "firm" (doesn't allow for r... Latest reply by Rebecca

Hello I am looking for co host for 3 months in Copenhagen Solrod Latest reply by Rebecca

I have been waiting for a payment from damage caused to our listing. We signed an Authorised Payment Form 2 months ago and nothing has happened. I have spoken to airbnb support who normally pass me onto the specialized team. I keep getting given apologies... Latest reply by Helen3

Hello, I'm Marine, and I'm a superhost in Athens, Greece.I rent out one room in the apartment where I live - that I rent from our landlord.Our landlord has been concerned lately about airbnb's apartment insurance policy, in case a fire broke during the s... Latest reply by Helen3