What hosts are saying

    I was suppose to have a scheduled payout on April 6, 2023. It’s been stuck on “upcoming payouts” since then. I’ve spoken with over half a dozen customer support and no one has been able to help. All my previous payouts were released with no issues. Custom... Latest reply by Siew38
    Hi, One of our payouts is delayed than others. In the app, it says that it was paid on 29th December 2023 and should arrive in my account by 5th of January. However, the one that was paid on the 3rd of January 2024 already arrived in my account today. I ... Latest reply by Siew38
    I have a single property in Nova Scotia, Canada. I am responsible to collect and remit two types of taxes - 15% sales tax to the federal government & 3% occupancy tax to the local municipality. A few months back I registered in the app for Professional to... Latest reply by Rhys73
    The cabin was not cleaned yet upon our contracted arrival time. Cleaning crew arrived later stating they were late because of cleaning other cabins. We sat out in our car while the cabin was supposedly cleaned. Contact with VACASA was useless. Speaking to... Latest reply by Helen3