Hi!I've been trying to submit a claim for damaged items and the photos aren't loading. They are .jpg and 2MB each. The message I'm getting is "something went wrong, try again".Is the tool buggy right now?
Latest reply by
Emilie
Hi Community, I am writing to see if any of you have experienced challenges in dealing with Airbnb Support while trying to mitigate situation with malicious guests who would cause damage and then complain and demand refunds from us . Unfortunately, we enc...
Latest reply by
Rosie-Amber0
Hi everyone. I have a listing that I am co-hosting that has had zero views for the past 30 days and maybe 5 views since December. The owners are getting nervous and want to fill up the vacancy but I am not sure what else I can do. And maybe they're being ...
Latest reply by
Sierra131
We are a cleaning company in a busy airbnb area and we want to reach out to hosts to let them know we have availability and are able to help.How do we reach out to hosts without "inquiring about a booking"?Thank you in advance
Latest reply by
Helen3
I have a listing agent for my house rental that is also listed with airbnb . Our contract , 1 yr. Is up this month . I would like to become host for my listing for airbnb instead of listing company handling it now.
Latest reply by
Helen3
When you sign up for Airbnb, it tells you that they collect taxes in Florida. Well, sort of. ONE COUNTY, Palm Beach County, does not participate. When you read this: https://www.airbnb.com/help/article/2580/palm-beach-county-fl , it is still currently tel...
Latest reply by
Frank2209
Hi - I'm not sure if anyone can offer advice. I would like to buy a second home by the coast. We nearly did but then found out about the double council tax coming in, in April 2025. Completely understand the rationale, but seems overly punitive. It's a bi...
Latest reply by
Mike-And-Jane0
I want to make an exception to my cancellation policy, which I'm willing to do. My existing policy would have held 50%. I want to make an exception for a full refund. I've received a request for payment back to the Guest, but I have not received any mo...
Latest reply by
Elisa