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payment not send after guest checked in 2 days ago

‎14-12-2021 03:11 PM
Rahil0
Level 2
Willemstad, Curaçao
‎14-12-2021 03:11 PM

payment not send after guest checked in 2 days ago

I have not received any email of Airbnb that payment is on the way. Normally I receive such an email about 24 hours after checkin.

What went wrong? The payment is bigger that the minimum payout amount set by us. 

 

Who can help? When will I receive an email that my payment is on its way?

‎14-12-2021 03:11 PM
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1 Reply 1
‎14-12-2021 08:15 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎14-12-2021 08:15 PM

@Rahil0 

Did you check the status of the payout in Transaction History pages ?

‎14-12-2021 08:15 PM
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