1 guest booked entire flat and used both beds

Douglas67
Level 2
Glasgow, United Kingdom

1 guest booked entire flat and used both beds

I just had a booking for 12 nights for 1 guest and when I returned to clean the flat, the guest had used both beds. What do you recommend I do as I needed to clean 2 sets of sheets?

 

In future I will maybe lock the spare room in this case.

9 Replies 9
Lawrene0
Level 10
Florence, Canada

If it is the flat you have listed that offers two beds, @Douglas67, I'm not sure you should lock the second bedroom. Pretty tempting, though, if one fellow is hopping from bed to bed. But 12 nights? So a change of sheets for every 6 days? Seems fairly standard.

 

 

@Douglas67@Lawrene0 I agree that using two sets of sheets for a 12 day stay is reasonable. And perhaps he changed beds to see if one was more comfortable.

Marzena4
Level 10
Kraków, Poland

@Douglas67 Use the option "request money" - make sure you describe it clearly for Airbnb support. Some guests (unfortunately more and more) are way too demanding. At least to my taste.

// "The only person you can trust is yourself"
Enrico91
Level 2
Ibiza, Spain

If the guest rented an apartment with 2 bedrooms and payed for a 2 bedrooms apartment he had every right to use both beds. Unless you made him a special price because he was alone ( but it has to be agreed before) . 

Linda108
Level 10
La Quinta, CA

You have three listings, @Douglas67 and there is no information about restricted access or additional charges in any listing.  A guest who rents an entire house might expect to have access to an entire house unless there is a note in the description.   I agree  you need to supply additional change of linens and towels if the guest is staying longer than a week and less than a month.  Have you considered adding an extra person charge over 2 guests?  You would have to change two beds then, right?

 

 

Marit-Anne0
Level 10
Bergen, Norway

@Douglas67

If there were no sheets available for changing the bed, I suppose he switched to the second bed halfway.  

Ria16
Level 10
Northland, New Zealand

Maybe the other room was quieter? Easily done 

Monica4
Level 10
Ormstown, Canada

@Douglas67  My first thought as a host would be that more than 2 people stayed in your flat. There could have been a changeover of guests, or, one of them snored too loudly and needed to move to a second bedroom. Unless you have a security camera installed outside you will not know how many people stayed in your flat.

 

I have had one couple use 5 beds in my listing during a 2 night weekend. They received a thumbs down review.

Douglas67
Level 2
Glasgow, United Kingdom

Thanks for your replies, probally just going to leave it. Next time will not set the other bed.