1 night stay problems reported by potential guest

[Fred50]

Hi Everyone,

I've just recieved a message from a potential guest trying to book a one night stay.  She says my settings say "1 night stay minimum", which is true, but when she trys to book the system tells here she must book a 2 night minimum.  I've verified that my price settings say "1 night minimum".  I've checked the date she's after and nothing unusual about that date.  Ideas? Suggestions?  The trouble may be at her end; I just want to make sure it's not at my end.  

Thanks, Fred

[Helen3]

Hi @Fred50

I've had a quick look at your amazing, quirky place and you are right it does say one night. Unless she is booking for a weekend which has a two night requirement, then I can't see what the issue is.

I would suggest you advise her to call BNB and see what they can do to help her. (2nd post Community Help for contact details).