2nd payment

[Laura3208]

Hello.

A guest booked my place and paid the 1st part when booked..  But now the guest would like to pay the 2nd part right now,  which is 3 months before their arrival. 

My guest is asking me to "activate the option to pay right now"

I have no idea how to do that.

Can someone please help me?

[Jeff158]

@Laura3208 

 "activate the option to pay right now" does not exist for hosts.

They will have to contact customer service and ask them to "activate the option to pay right now".

Tell them to ring the airbnb phone number on the booking confirmation.

[Susan17]

@Laura3208

Tell your guest to try this...

1. Go to the Trip overview
2. Click on the listing picture, which should take you to the itinerary page/home reservation. 
3. Scroll down and click the "Get receipts and manage payments"

4. Then click "Update payment details" 
5. Select the "Pay ahead of schedule: Now"