Help

Hello, we just signed up today and have a question about the cancelation policy. We are in Casper, WY in the heart of the Eclipse coming up in August. All our hotels are booked up. I saw another person have a rule that since it was so close to the Eclipse... Latest reply by David126

I had a woman rent my apartment by making it appear that she would be traveling there for work intermitently and her son would be going to grad school and staying there too. Turns out the woman never stepped foot in the apartment and he trashed the place.... Latest reply by David126

I've been using Airbnb for 7 years, without problems.For some unknown reason, when I try to book, I get stuck in an absurd feedback look whereby the site asks me to verify my photo, which I do, and then it sends me back the start. It's an infinite loop wh...

Airbnb changed their website again. Under 'availability' in 'calendar' it seems like they removed the feature that lets you set customized minimum trip lengths based on date? Has this been moved elsewhere, or is it gone now? It was a very useful feature. Latest reply by Dirk-and-Jaq0

Hi All, I have incorrectly listed our B&B rooms as entire home as they are all in separate buildings, but they need to be 'private room' as no kitchen facilities are available to them.I've checked other discussion points but can't seem to find anything wi... Latest reply by Linda108

I have already booked a room for one host. I want to book another room for the same host but for aonther date. I cannot see there is any mechanism available for this. Can someone will help me out?

I want to turn Instant Booking for a couple of weeks while I will be away. Is this possible, or must I turn Instant Booking off for my entire calendar, then turn it back on when I return? I have added a note to my calendar for the dates I'm away "No Inst... Latest reply by Oomesh-Kumarsingh0

The account is in my name but payments need to go to the clients banking accounts - can I set up different bank accounts for each property? Not sure how to do that. Thanks. Latest reply by Clare0

Hola good da to all! This morning a guest tried to pay a reservation but he comments that he gets a error message that says his charge will be done in american dolars. He opted for a cancellation instead! Had never had this problem before, reservations ha...

Hi, a guest received a notice that their full amount was refunded. They are still welcome and are booked for July dates. Anyone know what this means? Thanks for the help!Bill