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I would like you to advise me in a matter of a potential review from a guest who never showed up. He didn' t cancel his booking. I received my money by paypal, but I have a concern that he might wright a bad review because I didn't agree to make a refund ... Latest reply by Ann224

In January and February airbnb withheld, as expected, hotel taxes for the state of illinois from all guests. But since April this has not been the case. Some guests were charged the tax and others not. airbnb clearly states they do not collect taxes on st... Latest reply by Dan25

Hi I am a new host and have received an email with a guests confirmation code and the table with the amount due to me and their booked dates. I have checked the calendar for my property and it is not booked out on the calendar for their dates, should I bo... Latest reply by Maria1137

Hello Community! the question I have is this,Why would a potential guest that has been an airbnb member for a year have 0 reviews on thier profile? does this seem odd to anyone else, or is it simply a lack of travel experiences for the potential guest? Th... Latest reply by Linda108

Help please. I keep get a reminder that I have a booking request I need to respond to. Everytime I go to decline it the system won't let me put in a reason for declining and I can't move past this point, thus I keep getting messages to respond to the book...

My listing doesnt seem to be showing up in a search. I haven't put in any of the extra filters, only the dates i have put the place up for, zoomed into the area and put the price higher than i have advertised and it hasnt come up in the search. Please hel... Latest reply by Steve143

I almost always consider airBnB as a lodging option vs. hotels, traditional B&Bs, etc. Why does my experience filtering for my minimum bathroom requirements have to be so bad? I absolutely must have a private bathroom. It is essential to the relaxed pri... Latest reply by Linda108

we have done a favour to one of our neighbours whose host had double booked there lodge , so we let the three people stay at our lodge on the understanding we receive the payment . Now we are being told the payment has not been paid into there paypal acco... Latest reply by Linda108

I need to cancel a reservation I made but when you go to manage trip and select my travel dates have changed then there is nothing to click to make the request go through....it just a screen that sits there with no way to deliver the message to the host. ... Latest reply by Linda108

I've experienced this issue about 4 times at this point. I will not have access to my aparments after July 30th. Not only have I gone into the calendars and manually blocked the dates, I set all my lisitngs to snooze past July 30th. For some reason, rando... Latest reply by Linda108