Account Temporarily Disabled?

[BeachCab0]

Hello airbnb Community.

Please help me !! Why my airbnb account  temporarily desabled. I log in after showing this massage. Please help me. Do you know reason please sent me massage in my mail [personal information hidden]

Account Disabled

To help protect your information, we've temporarily disabled your account. Please email us at account.inquiry@airbnb.com to continue.

Email Us

**[Post Title Updated]

[Lizzie]

Hello @BeachCab0,

Welcome to the Community Center. 

I hope you don't mind, I have moved your post here from the original thread you posted and made it into a new topic, this will make it easier to find. 🙂

In terms of your question here, I wondered have you sent an email to the address mentioned?

Thanks,

Lizzie

[Evangelos4]

I have the same problem, not with my account but with a friend's account that I'm helping him with Internet to list his house. 

Yes we send an email to the inquiry mailbox as suggested but no answer so far (3 weeks have already passed) . 

I have contacted airbnb myself to understand better the reason of this but, rightly, I'm not allowed to know other people things.

The true is that I don't want to know other people things, I just want to know why the account has been disabled and if this is a technical problem that will be resolved or if it's a personal matter problem. I don't want to know why is happening if personal, but just to know that it's a result of some previous behavior or that is a technical issue.. No answer so far and I think I will contact airbnb again to ask again.