Hi there,
I just started listing about two weeks ago. 7 days ago, my guest said he can't find my listing anywhere, which I found my listing disappeared from the searching results. I have contacted customer support each day since then, and have talked with nearly 10 representatives now. The only answer I got so far is
- we don't know the reason and don't know how long it will take
- the case is forwarded to a trust/review/technical department and there's no method to reach out to them
-the XXX department will respond to you within 24-48 hours (which never happened after 7 days)
So at this moment, I need help! We have invested a lot of money, time, efforts into this listing and it has been a complete loss so far, given there have no views for the listing.
ANYONE CAN HELP?