Adding a deposit fee to an existing reservation

Nancy914
Level 1
Sant Cugat del Vallès, Spain

Adding a deposit fee to an existing reservation

Hello, 

I uploaded my apartment for rent and a couple of hours later it was booked twice. Since I had just uploaded it I forgot to add the deposit charges and now they have accepted the reservation, but I need to have a deposit before they arrive. 

One of the guests if fine with it and the other one I haven't told him about it until I know how to apply it. but I don't think it will be a problem. 

Can you please advise how we can do it? 

Thank you. 

Kind regards

Nancy Aliaga 

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Nancy914 

It is not possible to apply a security deposit to a confirmed reservation.

It is also not allowed to add one off site:

How do I add a security deposit to my listing?

Best regards,

Emiel

 

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