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Hi,I have recently linked Siteminder with my AirBnB account. Having completed the set up on the Siteminder end I have mapped the connection. As I understand it, I now need to merge the multiple listings from within the Channel Manager Sync link. Howeve... Latest reply by Jayesh0

My Check in is at 3PM, I say "oh your early" and He says " I know but I really need to sleep, again I say "then you should have called", and he ignores me. I then ask where is your wife? (the one who made the reservation?) Oh, She will be around later he... Latest reply by Kelly149

Hi, a couple who recently stayed at my place broke my coffee maker, when I went into my home on the day of their heck-out they immediately pointed out the broken coffee maker. They asked if they could pay for it through Airbnb, and, of course, I agreed, ... Latest reply by Emiel1

Hi All, I wanted to add my business email address to my account but have realised it's registered (with Air B&B) already to someone else. I've had the email address/website details for 6 years. No-one should be actively using it, I can only assume it ha... Latest reply by Mark898

My smart pricing suggested minimum price has swung wildly over 24hrs from £60 to £78 and then to £45. What are the influences of it? Should I just ignore something that is so inconsistent? Latest reply by Steve143

they cant seem to find me when i try to direct them Latest reply by Jeff158

I have booked accommodation for one night in April with a host from Iceland. communication was ok, he has replied to my welcome message. Today I have checked the reservation to print it off and noticed that host removed his profile picture and all 8 revie... Latest reply by Emiel1

Hello - A recent guest wants to leave us a great review but is having trouble finding out how to. I am not sure how to instruct her in doing so. Does she get an email from AirBnb with a link? Can I send her a link? What can I tell her to do? Latest reply by Deborah251

Hi everyoneMy guest is in my apartment for 30 days. She just told me that she's going to leave because 4 days ago she had an issue with the key to open the gate of the garage and she thinks it's not acceptable. I provided her with a new key and a remote s... Latest reply by Anonymous

Please can someone from Air BNB contact me urgently. I cannot find any way to get in touch with you. I've followed the link to contact us and been through a million loops because you don't really want to speak to your customers. You claim to have an on... Latest reply by Helen3