Additional guest fees not being added to booking

[Andreina8]

Good afternoon, i have a setting that charges 5 or more guests and extra Eur6 per person per day.

I received a booking the other day for a total of 8 guests, but Airbnb did not charge the extra fees for the 3 extra guests. I cannot see them on my booking confirmation.

The house is set to accomodate 8 people so this should not be the issue (as i have looked at other posts on here)

kind regards

[Linda108]

@Andreina8  I think you would be better served to go to Air BNB with this issue as the host forum cannot help with booking problems like this.  If you do not know how to contact Air BNB, please see the community guide with contact options for Air BNB.  I prefer to use Twitter for a quick response.