I only list one room with a double bed, but I have put a charge on any extra people. I have taken a booking for 2 adults and one child, but they can only apply for two people, no option for an extra person or anything to say about a charge. How do I rectify this so that it is clear when booking?
You could send them a "special offer" to include the price of the child. I know this only solves this problem, I don't know how to do it permanently. Good Luck!
Thank you Joanne, I might try that. It is very confusing for people trying to book though if what we have put on our site does not appear when they book.
@Sarah157 Your listing has a max of 2 people which is why they can't book for more than that. If you want to allow extra people, you'll need to raise this limit.