Addititional guests payment

Sarah157
Level 2
Betchworth, United Kingdom

Addititional guests payment

I only list one room with a double bed, but I have put a charge on any extra people.  I have taken a booking for 2 adults and one child, but they can only apply for two people, no option for an extra person or anything to say about a charge.  How do I rectify this so that it is clear when booking?

3 Replies 3

You could send them a "special offer" to include the price of the child. I know this only solves this problem, I don't know how to do it permanently.  Good Luck!

Sarah157
Level 2
Betchworth, United Kingdom

Thank you Joanne, I might try that.  It is very confusing for people trying to book though if what we have put on our site does not appear when they book.

Ed-and-Hugh0
Level 10
Miami, FL

@Sarah157 Your listing has a max of 2 people which is why they can't book for more than that. If you want to allow extra people, you'll need to raise this limit.