AirBnB Japan refund

[Martin772]

Hello! 
Me and my friends are going to Japan next week. Today, our Kyoto host informed me that he won't be able to get the lincense number. I wanted to ask, if I cancel the booking now (the usual way), will I get full refund as well as the voucher? I was searching all over the internet and it seems that we should get it automatically withouth having to notify AirBnB, however we need to do it as soon as possible to find a new place and are kind of lost. 

[Letti0]

@Martin772  The host needs to cancel not you. You will be refunded in full. Contact  AirBnB and they will give you a 10% travel credit also.

[Martin772]

Thank you!