Airbnb Support

[Max405]

I was flat out robbed and have reported it to Airbnb literally 45 times and they have yet to reach out to me. As a Super Host on your platform who gives exceptional service in airbnb’s Name it is disheartening to see how horrible Airbnb treats it’s best of members. Both as a user and a host I would never recommend anyone to use airbnb’s Platform after this experience.

maybe they will reply now... maybe... 6 months later...

[Branka-and-Silvia0]

@Max405I am sorry to hear that, it's terrible

Did you asked your guests to show you their IDs at arrival? We do.

Did you call a police and file a report when it happened? Were police able to get the names of your guests from Airbnb?