Help

We stayed at a listing where the address given was incorrect and we were asked not to mention Airbnb to neighbors. (These details only became apparent after we checked in.) We had to pick up the key from a lockbox locked to a bike rack in front of the l... Latest reply by Melinda-and-Todd0

2 days ago. i had a reservation. But i wasn't at home at that time. And i told the guest about the situation. He said ok and wrote the situation to airbnb to cancel. Then my plans changed and i told my host to come. He said ok but he didnt come. And the a... Latest reply by Alon1

Has anyone else been issued a refund to a mysterious invalid account number and told that it's not air bnb's problem? Latest reply by Lisa723

Hi, I frequently have guest sending me messages on pre approve asking me if they can use my addres to buy products from amazon while their staying. What do hosts do in this case? Latest reply by Quincy

When the camera comes up it has a box on the top and instructions down to "fits in the white border-". That is the bottom of the screen. No button. No ability to scrool down. Nothing to push to take the picture.

i know this is wrong place to write a problem but i need your help. 2 days ago. i had a reservation. But i wasn't at home at that time. And i told the guest about the situation gently. He is from Turkey he understood me. He said ok and wrote the situati...

Hi, my name is Manda. I’m here speaking on behalf my best friend: Ferdian. He joined as a host since July 2018 and had a good record for the past 7 months. He got two times in a row for the Super Host badge, thanks to the good reviews from the guests. He ... Latest reply by Ann72

Hi there, Today I have made a reservation for 2 guests in an Airbnb in Kuta, Bali. Or so I thought... When I checked the confirmation in my email I saw that the reservation was for 1 guest instead of 2 while I was pretty sure that I have booked for 2 peop... Latest reply by Quincy

Dear Community center, We had a client who stayed with us in January 2019-7th -9th .We have not received the payment yet as we were told to wait for 30 day thats when the payment could be transfred into our account.We submitted the banking details form,up...

Hello All,I've been around for quite a while, but this has stumped me!I am in an area where my peak time is for two weeks only and I have increased my price accordingly. However, I cannot for the life of me find where I can also increase the extra guest f... Latest reply by Julia0