Airbnb customer service

Airbnb customer service

Today 3 days before we travel we were informed our accomadion had been cancelled by an airbag customer assistant. 5hrs later we were told this wasnt true and that our accomadation was ok.

What does airbnb  offer as an as a company to people that put faith in them 

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Nicole1448 

"airbag customer assistant." ?