What hosts are saying

    I had a guest check in Friday for the entire month of April. He has this foul odor that follows him around and lingers all over the apartment. It is a sour sweat smell and isn't easily masked with air fresheners or Lysol. Saturday he opened the door to th... Latest reply by Cormac0
    Hi guys!I am a new host and am having trouble understanding the entire process from accepting a booking to the departure of the guest. My specific questions are, when will they recieve access to your actual address and the house rules and such? Can someon... Latest reply by Lizzie
    Hi all, We need your help! Already some weeks a go me and my friends decided to go on a short trip to Barcelona during summer.After a long search we placed a reservation and accidently paid the amount twice. We contacted our host to tell them the story of... Latest reply by Marijn4
    Hi all, i just completed the verification process on my profile, successfully i think as it said i was now verified. However, when i look at my profile it still offers me the verify my id option. Should this still be there if i am actually verified? Can s... Latest reply by Lizzie
    Hi. Thank you to everyone who has helped me with my previous questions. You have been very helpful. I would like to know if I can customise my own cancellation policy. I have a strict cancellation policy, but find the other two options either too prohibi... Latest reply by Scott80