Help

A guest (verified) reserved my vacation condo for an entire month - from June 1 to July 1, 2017. The reservation was made today (May 26) and the guest's phone number goes to a mailbox that is FULL. I assume she has paid in full for the reservation to b... Latest reply by David126

And called me a RACIST...twice. Publically, on the site. Totally out of nowhere! This is a truely horrible retalitory response, and surely this name calling and insinuation of such a bad thing is againt airbnb's response policies? What can I do? Latest reply by Cynthia-and-Chris1

Hi, Help, Anybody! I am a new host using Airbnb for the first time and am having difficulty navigating the sIte to edit my listing. I wish to list 2 private rooms in the same house (with shared amenities) but each room can be booked seperately. I have ina... Latest reply by Helen3

I have one bedroom already listed and want to add another with a different price and calendar. Could anyone help me with this please, as when I tried adding another room, there wasn't another calendar or the chance to give it a different price?Thank you. ... Latest reply by Richard358

Can anyone tell me if Air BnB provides buildings cover in our agreement or if I need specialist cover. If so any advice on best company to use? Latest reply by Carmen241

I put 4 people to stay but due to there are 6 beds I want the fifth and sixth person to pay plus 10euros. In managing hosting this is mentioned but when I try an example airbnb doesnot allow more than 4 people. What I do wrong? Latest reply by Andromachi0

Is it possible for a visitor to pay in instalments?when do the visitors pay for their accommodation and do airbnb advise you that they have paid? Latest reply by Natasa5

Could somebody recommend a reliable woman who will clean the flat and also come to hand in the keys to the guests. This woman will keep the keys of the flat and hence should be reliable. We are not constantly in London as we fly quite often. Could you ple... Latest reply by Helen3

Hello! I have just uploaded my first listing and I have a question about the hosting fees. I have read somewhere on the site that it's between 3-5%, but my first reservation sums up a subtotal that I can't understand. Say the price for one night is 115 eu... Latest reply by Gerry-And-Rashid0

My booking does not start in 3 months. The booking has a moderate policy in cancellations. But now I found a better and cheaper place. Can I cancel the current reservation to book on the better and cheaper place? There is a policy that states that: " If ... Latest reply by Shi0