Altering a Booking

Heather573
Level 1
South Australia, Australia

Altering a Booking

How do I add a couple of extra nights to an existing discounted longer term booking

4 Replies 4

@Heather573:
Go to the guest's message thread. Click the "Change or Cancel Reservation" found about midway down the left column. On the next screen click the Change Reservation box. The next screen allows you to extend the dates as well as put in a price per night. In this way you can provide the discounted price. Once you complete the prompts your guest will receive an email to accept the alteration. Thier credit card is automatically charged if they accept it.

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Heather573, did you manage to add extra nights following Tim & Holly's advice? 

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Heather573
Level 1
South Australia, Australia

Hi Quincy Thankyou for the message. Yes  I managed to sort out the booking..

regards Heather

Quincy
Community Manager
Community Manager
London, United Kingdom

Thanks for letting me know @Heather573

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