Andoid App is broken for Pixel 3

Simon284
Level 2
England, United Kingdom

Andoid App is broken for Pixel 3

I've just upgraded to a brand new Pixel 3 and Airbnb won't login. It just stays on the login screen indefinitely, there is no error message. I've tried uninstalling and reinstalling and restarting the phone. The reviews section in the Android app store is full of people with the same issue. Please fix this ASAP! It's not acceptable that the app doesn't work on Google's flagship phone running the latest version of Android.

3 Replies 3
Rado4
Level 2
Toronto, Canada

I'm not sure if it is the Pixel 3 or the Android, but I got the same issue just after resetting my password.  Now it asks me to re-login and wouldn't get anywhere after re-capture... just hanging.  By coincidence my phone is also Pixel 3.

For example on my iPhone went through the same process - login, re-capture, and sending me confirmation code by text, call or email to confirm as it is not recognizing the device, which is weird as I always have been using this device, but at least got it working on my iPhone.  There is some bug in the new code (app version) I guess.

I guess we have to open a ticket with Airbnb, not only post in the community... 

Simon284
Level 2
England, United Kingdom

The problem has been resolved for me now since a few weeks ago, I'd try updating the app 🙂

Hi Simon,

 

I have the same issue. The app is fresh but log-in is impossible. How did you solve the problem?

 

Regards, Uwe

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