App verification 4 digit code not working

Answered!
Mindy77
Level 2
Middletown, MD

App verification 4 digit code not working

Hi!  The app will not let me sign in.   The verification code sent only lets me enter 3 of the 4 numbers.  I have an iPhone 7 with updated IOS 12.2.  

Phone has been verified on website.  Issues with app phone and iPad only.   HELP!

 

Top Answer
Mindy77
Level 2
Middletown, MD

Fixed!  I was somehow locked out of my account.  Anyone with this issue needs to contact support and ask for the "Trust and Safety" Team.   

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4 Replies 4

Same problem here. Trying to enter the 4 digit code I get an error message and then gives me a server error message. Please help.

 

Josef62
Level 1
Zurich, Switzerland

I have the same problem.  I am able to login from the browser, but not from the phone app [iPhone XS with latest OS].  If I try to verify with either SMS or a call I just get the same 4 digit code over and over, and it does not work. 

Mindy77
Level 2
Middletown, MD

Definely all having the same issue.  I emailed them yesterday with  the issue and screenshot.   Emailed them last night.  And just emailed them AGAIN.  I had no idea tech support of Airbnb was so bad.   Need to figure this out ASAP!!

Mindy77
Level 2
Middletown, MD

Fixed!  I was somehow locked out of my account.  Anyone with this issue needs to contact support and ask for the "Trust and Safety" Team.   

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