BEWARE OF THIS LISTING

BEWARE OF THIS LISTING

We have had this place booked for months and the OWNER canceled our reservation 5 days before our scheduled booking!!!

THIS IS UNACCEPTABLE

we cannot book a new place as there is a Bike Rally the weekend we have booked.  

 

airbnb gave us a $29.00 voucher.... big deal, this does not begin to cover our lost expenses. 

 

The Host had a Non-Refundable cancelation policy and would have kept 100% of our money if we had cancelled for ANY reason. 

 

DO NOT BOOK THIS LISTING!!! 

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

What to expect if your reservation is cancelled

When a cancellation occurs, you’ll get an email with full details, including your refund info. Refund times may differ depending on how you paid.

If your cancellation happens within 30 days of check-in, we can also assist in rebooking a comparable or better listing.

Have questions? Check out our Rebooking and Refund Policy for details and limitations of AirCover.

 

Call Airbnb back and quote their terms to them. They should be helping you find alternative accommodation.

@Helen3 

It's a real shame they dont practice what they preach,

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